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Effective date: 12 November 2026
Nestling respects your privacy. This policy explains how we handle information when you use the Nestling mobile application and related services.
The app uses login and account information needed to identify users and provide access. It also processes mill production data to display reports and support app features. We may collect app usage and technical diagnostic information to maintain and improve the service.
We do not collect device location information or request camera or file-storage permissions as part of the currently described app features.
We use information to provide the app, authenticate users, show mill production information, answer questions through the AI chatbot, troubleshoot problems, improve reliability and protect our systems.
The app uses Anthropic Claude to answer AI chatbot questions. Only mill-related questions are permitted. Questions outside this scope are blocked and reported to an administrator.
User questions and relevant mill production data may be sent to Claude to generate responses. AI chats are intended for company work, not personal conversations.
When voice chat is used, speech is converted into text using the Web Speech API where available. The app does not intentionally store microphone audio recordings. Speech recognition may be handled by the browser or device speech service.
We use Anthropic Claude for AI chatbot responses and external backend hosting to operate the app. We use our own dashboards for operational reporting.
We do not use Firebase, Google Analytics or Sentry for analytics or crash reporting. Service providers may process information needed to deliver their services.
We do not sell or rent users’ personal information. We may also disclose information when required by law.
Nestling or an authorized administrator creates user accounts. Access is limited to authorized mill staff and Nestling staff.
Users access the app using the login details provided to them, and access to mill information is controlled according to assigned permissions.
We use technical and organizational measures to protect information from unauthorized access, changes, loss or disclosure. No online system can be guaranteed to be completely secure.
Nestling keeps mill production records and AI chat history as company records. These records are not automatically deleted when a user’s login is removed.
Nestling may remove login details when necessary under company policy. Company records are retained according to applicable company policy and legal requirements.
Users may contact [email protected] to request access to, correction of, or deletion of their login or personal account information.
Nestling reviews requests under company policy and applicable law. Removing a login does not automatically remove mill production records or business-related AI chat history.
Voice chat may require microphone access through the browser or device speech-recognition feature.
The app does not currently request location, camera or file-storage permissions. Device and browser settings may allow users to control microphone access.
The app is not designed for children under 13. Nestling does not knowingly collect personal information from children under 13 through this app.
We may update this policy when app features or data practices change. The latest version will be made available through Nestling’s official website or another accessible policy page, with an updated effective date.
Corporate Office & Factory
“VEL'S GARDEN”, No. 108/6A, Kadambadi Village, Sengathurai Road, Sulur, Coimbatore – 641 401, Tamil Nadu, India
Phone: +91 94431 29882 / +91 94431 29884 / +91 94431 29885
Email: [email protected] | [email protected]
Website: https://nestlingtech.com/